Terms Of Service

Terms of Service

Last updated: 17/07/26

These Terms of Service (“Terms”) govern your use of the website www.dorsiaactive.com (the “Website”) and any purchases made from Dorsia (“we”, “us”, “our”).

By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our Website.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this Website and make a purchase.

2. Products & Descriptions

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

  • Colours may vary slightly due to screen displays
  • Measurements may have minor tolerances

We reserve the right to correct errors or update product information at any time without prior notice.

3. Orders & Acceptance

All orders placed through the Website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Cancel orders suspected of fraud or unauthorised activity

An order is only confirmed once you receive an order confirmation email.

4. Pricing & Payment

All prices are displayed in GBP (£) unless stated otherwise.

Prices may change at any time, but changes will not affect orders already placed.

Payment must be made in full at checkout using our accepted payment methods. Payments are processed securely via third-party payment providers. We do not store full payment card details.

5. Shipping & Delivery

Delivery times are estimates and may vary due to factors outside our control.

We are not responsible for delays caused by:

  • Couriers
  • Customs clearance
  • Incorrect delivery information provided by the customer

Risk of loss passes to you upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

Please review this policy carefully before making a purchase.

7. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • Designs 
  • Text
  • Images
  • Graphics

is the property of Dorsia or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Interfere with the Website’s security or functionality
  • Attempt to gain unauthorised access to systems or data
  • Misuse or abuse our services

We reserve the right to terminate access for violations of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the value of the products purchased

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. Indemnification

You agree to indemnify and hold harmless Dorsia from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of the Website.

11. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their content, policies, or practices.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal data.

13. Changes to These Terms

We may update these Terms at any time. Changes will take effect once posted on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact:

Dorsia Active
Email: Info@dorsiaactive.com
Address: 4A Ewell House Parade, Epsom, Surrey, KT171NP

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